" " Shipping Policy | Homebistro

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Shipping Policy

SHIPPING POLICY

Deliveries occur via FedEx overnight from Tuesday to Friday. 

Most orders ship within 1 to 3 business days from the day you place your order.

It is extremely important to provide us with accurate delivery information and delivery instructions to avoid any delivery issues. Please contact our customer service team at (800) 794-1170 with any delivery issues or updates. 


Delivery Notifications:


Upon placing your order, you will receive an order confirmation. You will receive additional notifications when your order has shipped with FedEx tracking information. You may also choose to sign up for automated delivery texts.

We suggest tracking your order so that you can get your meals refrigerated as quickly as possible. 

Delivery Address Changes:

Any delivery address changes must be received before shipping your order. Please contact support@homebistro.com as soon as possible to make changes to your order.

Packaging Reuse/Pickup:

At this time, we do not take back ice packs, meal trays or lids, insulated liners, or delivery boxes. We encourage you to reuse, recycle, and compost (as applicable) as often as possible. We appreciate your efforts in helping us to stay as sustainable as we can be.

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